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Thank you for
signing up for internet access! below is
just a few
little things that you should know.
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Tech Support:
Tech support is free when our connection
is down and caused a trouble ticket. We
do charge for malfunction
troubleshooting that is due to your
computer. We do charge $10 for resets.
This site provides set up form
instructions. If you do not remember
your username, password or local phone
number please contact us below and we'll
be more than happy to assist you.
-
Payment Structure:
Our service is just like a calling
card. When you purchase a calling card
and use half of it, you can't take it
back to the store and ask them to
prorate your minutes and refund your
money. So, please be careful when you
make multiple payments.
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Auto payments:
These payment occur each month on the
day of or the day after you set up your
autodebit. If the card fails, it will
attempt three more times to collect
funds. It will cancel if the third try
is unsuccessful.
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New card
to
the account means you must do a auto
payment reset.
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Username, Password
and Secret Questions: Please write
this stuff down somewhere safe. It is a
really pain when you have no idea what
your paypal account information is and
you need to make changes.
Our online payment center utilizes Paypal as a card
swipe. We have used Paypal for several years and find that it is just as
secure as traditional means of accepting credit or debit cards.
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Internet Access:
$10 Set up
$7.95 for 2 mo.
$9.95/mo |
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Accelerated
$10.00 Set Up
$14.95/mo.
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Reset $9.95 |
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Reset @ $14.95 |
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Manual
Payment
Use this to pay your
monthly access charges or
for tech support.
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Submit all checks, cashier’s checks
and or money orders
to:
IDO,
1357 River
Road
Eugene, OR 97404
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