IDOMAIL is using one of the most advanced SPAM filters on the internet.
It continually adapts itself to detect spam. You can find out more information
at www.idomail.net/support.htm.

For the most part it does a good job, but occasionally a spam slips
through.

When our client's receive a spam, they will have a choice to either just delete it
and move on, or report it to the spam filter to help improve its
performance. In order to report the spam, select the message in the email software (Outlook Express,
Outlook) inbox,right-click and select "Forward as attachment." (If your email
software doesn't support "Forward as attachment" simply forward
the mail.) Address it to spam@idomail.net and click send.
You've done your duty and added the spam to the filter's
collection.

Just to remind you of the basic operation of our spam filter:
1) Anyone our client's email, will not have a message blocked.
2) Do not email a spammer -- this validates their address, authorizing
them to spam us.
3) Don't forward spam -- it makes the spam filter think we like it.
4) Report spam by forwarding it to the spam@idomail.net
5) The spam filter keeps track of mail we send and spam we receive --
if an incoming message is not from someone we've emailed and it's
more like the mail we send than the spam we receive then it gets
through. Otherwise it's blocked and the sender gets the message,
"Mail appears to be unsolicited -- report errors to
spam@idomail.net"
6) If you become aware that mail you want is being blocked send the
sender an email so their mail isn't blocked any more.

Function of special addresses

spam@idomail.net - spam report
nospam@idomail.net - false-positive report

whitelist@idomail.net - request to add addresses to the whitelist
nowhitelist@idomail.net - request to remove addresses from the whitelist