-
In Account Name enter your login or user name, it should
be the first part of your garnet or mailer e-mail
address
(Example abc03@idomail.net or abc@yourdomainname.net
- Enter into Password your password for your account
- In Telephone Number. If you are unsure what your
dial up number is,
click
here for the list.
- Check the box next to Save Password if you don't
want to type in your password everytime you go online.
- Click the PPP Options button.
- If you check the box next to Connect automatically
when needed your computer will dial FSU automatically
whenever you try to access the internet.
- Click OK
Go to the System Preferences menu and
choose Quit. You will probably be asked to
Save changes, click Save and you are done.
If you don't get connected successfully then you should
get some sort of error message,
try to resolve
the error yourself. If you cannot, then you can call us
for assistance. Be sure to describe the nature of the
problem and the exact error messages you are getting, as
this will aid us in helping you resolve the problem.
Trouble Shooting
Q1) When dialing the
computer returns the message "The line is busy, try again
later".
A1) There should be absolutely no time that
you receive this message. We have more modems then people as
a standard practice.
- Go to the Apple Menu, Control Panels, and open up
the Remote Access (or PPP) control panel.
- Click on the Options... button at the bottom of the
window.
- Select the Redialing tab.
- Set the Redial option to "Redial main number only".
- Set it to redial 20 times (or whatever number you
choose).
- Click to OK button and try to Connect again.
Q2) When dialing the
computer says "There is no dial tone".
A2) This message means exactly what is says - it can't
detect a dial tone on the phone line. Check your phone line
and make sure it is connected properly. The line should be
connected into the wall phone jack at one end and into the
phone plug on the back of the computer labeled Line, Wall,
or Telco. Or just try one and if it doesn't work try the
other, if you still have no success try replacing the phone
cord and/or modem.
Q3) The computer dials and
connects but then says "Authorization failed".
A3) This is most likely the result of a bad username and
password, try typing in your username and password again and
see if it makes a difference. If not then try connecting to
our PPP Test Account, which uses the following name and
password:
username: username@idomail.net
password: xxxxxxx
For more frequently asked questions,
click here.
